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Service Industry Appointment Management

Published 07/02/2010 and rated Ratingstars4 4 out of 5 stars
by AppAppeal Editor
What can you use the app for?

YourAM is an appointment manager for the service industry. The cloud-based system allows real-time appointment scheduling by multiple users for a reasonable fee.

YourAM screenshot
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What is the history and popularity of the app?

YourAM was beta launched March 2010 by Ivan Tay and Ching Boon. No statistical or development information is available about the application.

What are the differences to other apps?

Users can allow clients to schedule appointments online rather than hire an employee dedicated to scheduling. SMS and email reminders are sent to clients prior to appointments.

How does the web app look and feel to use?

The desktop is uncluttered and user-friendly. Scheduling appointments is easy and intuitive via home page tab, drop down menu, and boxes for name and phone number. Events may be scheduled in a similar manner. The member status tab can be used to indicate days that employees are on leave or unavailable on certain dates.

Account setup allows users to determine appointment duration, operating hours, notification designations, and more. Contacts may be added, saved, and searched. Photos may be added to contacts.

Analytics tracks appointments by member and may viewed by entering a date range. Results may also be viewed by online bookings, phone bookings, SMS bookings, combined platforms, or operating hours.

How does the registration process work?

Registration requires an email address and password. An activation email is sent to the provided address. Once confirmed, users are prompted to enter full name, name of organization, business description, booking page title, and key services. Email alert option and designation, calendar, country, and time zone are entered next.

What does it cost to use the application?

The Sundial plan is free with limited support, basic analytics, email notification, a booking page and contact management. The Timestick plan is $8/month allows 3 staff members, resource management, customer support, advanced analytics, email, booking, and contact management as with the free plan. The Hour Glass is $19/month and includes the same benefits as the Timestick plus 100 SMS notifications and 5 staff members. The Clock plan, for $39/month, has the same features as the Hour Glass plus 250 SMS Notifications and 15 staff members.

Who would you recommend the application to?

Your AM is an effective choice for small businesses and freelancers who need scheduling assistance.

  • Free and paid plans
  • Online appointment scheduling
  • SMS and email reminders for appointments
  • Save client notes in system
  • Easy-to-use
  • Replaces the need for an employee dedicated to scheduling appointments

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YourAM pricing

FREE - Permanently free version
Cheapest plan (per month) : $8.00
Most expensive plan (per month) : $39.00




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